Terms and Conditions
Terms & Conditions
Effective Date: September 30, 2025
Welcome to AL-MASS (www.al-mass.com). These Terms & Conditions (“Terms”) govern your use of
our website, Android app, and iOS app. By accessing or using our services, you agree to these Terms.
Please read them carefully.
1. General Use
•
By using our website/app, you confirm that you are at least 18 years old or using the services
under the supervision of a guardian.
• You agree not to use the platform for any unlawful or fraudulent activity.
• We reserve the right to refuse service, cancel orders, or block accounts if misuse is detected.
2. Products & Services
• All product descriptions, prices, and availability are subject to change without prior notice.
• We strive for accuracy, but errors in pricing, product details, or stock may occur. In such
cases, AL-MASS reserves the right to cancel or update the order.
3. Orders & Payments
•
By placing an order, you agree to provide accurate and complete information.
•
Payments must be made through secure gateways integrated with our platform.
• We are not responsible for payment failures due to technical issues outside our control.
4. Shipping & Delivery
•
Orders will be shipped as per our Shipping Policy.
•
Delivery times are estimates and may vary due to logistics or external factors.
• We are not responsible for delays caused by courier partners or unforeseen events.
5. Returns & Refunds
•
Returns, replacements, and refunds are handled as per our Return & Refund Policy.
•
Products must be returned unused and in original packaging (where applicable).
6. User Accounts•
Customers may need to create an account to access certain services.
• You are responsible for maintaining the confidentiality of your login details.
• AL-MASS will not be liable for unauthorized use of your account.
7. Intellectual Property
• All content on our website/app (logos, text, graphics, images, product designs, software) is
the property of AL-MASS and protected by copyright laws.
• You may not reproduce, modify, distribute, or use our content without written permission.
8. Limitation of Liability
• AL-MASS is not liable for any direct, indirect, or incidental damages arising from the use of
our services.
• We make no warranties regarding uninterrupted or error-free access to our website/app.
9. Third-Party Links
•
Our platform may contain links to third-party websites. We are not responsible for the
content, privacy, or practices of such websites.
10. Governing Law
• These Terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in Maharashtra.
11. Updates to Terms
• We may update these Terms from time to time. Changes will be posted on this page with the
updated date.
12. Contact Us
For any questions about these Terms & Conditions, contact us:
Email: almasshelpline@gmail.com
Mobile: 81800 21676 / 87662 6549
Address: A-204, Sai Dham Tower, Achole Road, Opp City Point Marriage Hall, Nallasopara East,
Maharashtra – 401209
By using our website/app, you acknowledge that you have read, understood, and agreed to these