Privacy Policy
Privacy Policy
Effective Date: September 30, 2025
At AL-MASS (www.al-mass.com), we value your trust and respect your privacy. This Privacy Policy
explains how we collect, use, and protect your personal information when you use our eCommerce
website and Android + iOS apps.
1. Information We Collect
We may collect the following types of information:
•
Personal Information: Name, email, mobile number, billing/shipping address.
•
Payment Information: UPI, credit/debit card details, or other payment methods (processed
securely by trusted gateways, not stored on our servers).
•
Usage Information: IP address, browser type, device details, app activity, and cookies.
2. How We Use Your Information
Your information is used for:
•
Processing and delivering orders.
•
Sending order updates, confirmations, and customer support messages.
•
Improving website/app performance and user experience.
•
Offering personalized promotions, discounts, and recommendations.
•
Ensuring fraud prevention and security.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
•
Courier & Logistics partners (for delivery).
•
Payment gateways (for secure transactions).
• Service providers assisting us in operations.
•
Legal authorities (only if required by law).
4. Data Security
• We use SSL encryption, secure servers, and trusted payment gateways to protect your data.
• While we take all precautions, no method of online transmission is 100% secure, so we
cannot guarantee absolute protection..
5. Your Rights
You have the right to:
• Access, update, or correct your personal data.
•
Request deletion of your account/data (subject to legal or transactional obligations).
•
Opt-out of promotional communications anytime by contacting us.
6. Cookies & Tracking
•
Our website/app uses cookies and analytics tools to improve your browsing experience.
• You can disable cookies in your browser settings, but some features may not work properly.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal
information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with
the updated date.
9. Contact Us
If you have questions about our Privacy Policy, please contact us:
Email: almasshelpline@gmail.com
Mobile: 81800 21676 / 87662 6549
Address: A-204, Sai Dham Tower, Achole Road, Opp City Point Marriage Hall, Nallasopara East,
Maharashtra – 401209